About Us and FAQ

Shipping Questions

How long will my order take to arrive?
We try to ship products out 1-2 business days after receiving complete payment and will take 5-8 business days to arrive. We ship using USPS First Class Mail, so there may be some delay depending on the weather and other circumstances that are out of our control.  
When I go to check-out it does not list the shipping fee, why is that?
We would like to inform our customers that we include the shipping fee in the product price.
What kind of refund policy do you offer?
We are sorry to say that at the present time we do not offer refunds or returns.

Product Questions

I can't find the product I want, how can I find it?
If there is a specific product or set that you are interested in, but you can't seem to find it for whatever reason, please follow this link. Clicking that link will take you to a list of all products we currently host on our website. If you still can't find what you're looking for, then unfortunately, we most likely don't sell it. If you like, you can visit our Contact Us page, and request a new product. We love to hear from our customers, and are always happy to take product suggestions.
A product says assorted weapons, what does that mean?
It usually means that it comes with accurate minifigure scaled weapons that you see in the movie or show which the character is from. 
What is the difference between realistic, authentic, and animated style minifigures?
Realistic style minifigs are as the name suggests, most accurate to movies, or to real life. Authentic style means it is loosely based on the real LEGO minifigure, but is not made by LEGO. And Animated figures means that it is made to look like the animated style from the Clone Wars TV show. 

About Us 

When I started Galactic Customs, I was a Star Wars fanatic(still am actually).

Anything that had to do with Star Wars I had to know about. Now I also loved Lego, but there were so many characters yet only a small portion of the total characters got put into minifigures. Then I found out about custom Lego so I started buying them, but they were pretty expensive so I couldn't build the army that I wanted. Then there were also the Separatist forces and Imperial forces, but not many affordable ones available.

That's when I got the idea to create customs at a price anyone can meet, whether you're an experienced collector or you are just starting your collection. People always say "quality over quantity" but with the quality and affordability of our products, you can have both. 

Now, there's a war going on, pick a side and lead your troops to victory!