About Us and FAQ

Shipping Questions

How long will my order take to arrive?
We try to ship products out 1-2 business days after receiving complete payment and will take 5-8 business days to arrive. We ship using USPS First Class Mail, so there may be some delay depending on the weather and other circumstances that are out of our control.  
When I go to check-out it does not list the shipping fee, why is that?
We would like to inform our customers that we include the shipping fee in the product price.
What kind of refund policy do you offer?
We are sorry to say that at the present time we do not offer refunds or returns.

Product Questions

A product says OUT OF STOCK, but I can still purchase it, will I get my product?
Unfortunately we do not know when we will be back in stock of that item, so you may not ever receive it. That said, if it does come back in stock and is not moved to archives, then we will ship out a bit later than usual. So if it says out of stock, do not purchase the item. We apologize for any inconvenience 
Do you offer single minifigures?
We know have a whole collection of individual exclusive minifigures for you to enjoy. Although we print on demand, so single minifigures will take a little longer ship out and arrive, we apologize for any inconvenience 
A product says assorted weapons, what does that mean?
It usually means that it comes with accurate minifigure scaled weapons that you see in the movie or show. 
What is the difference between realistic, authentic, and animated style minifigures?
Realistic style minifigs are as the name suggests, most accurate to movies, or to real life. Authentic style means it is loosely based on the real LEGO minifigure, but is not made by LEGO. And Animated figures means that it is made to look like the animated troopers from the Clone Wars TV show. 

About Us 

When I started Galactic Customs, I was a Star Wars fanatic.

Anything that had to do with Star Wars I had to know about. Now I also loved Lego, but there were so many characters yet only a small portion of the total characters got put into minifigures. Then I found out about custom Lego so I started buying them, but they were pretty expensive so I couldn't build the army that I wanted. Then there were also the Separatist forces and Imperial forces, but not many affordable ones available.

That's when I got the idea to create customs at a price anyone can meet, whether you're an experienced collector or you are just starting your collection. People always say "quality over quantity" but with the quality and affordability of our products, you can have both. 

Now, there's a war going on, pick a side and lead your troops to victory!